This application is developed for the online sale of items in the UAE. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("SmucciDrop"). Please read this Privacy Policy carefully.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Snucci Drop unless otherwise defined in this Privacy Policy.
1. Information Collection
The Smucci Drop app is designed for buying products online in the UAE. To provide you with our services, we may need to collect:
- Your email address
- Payment information
- Purchase history
- Contact details
We collect this information to process your orders and improve our services. We have the necessary licenses to sell products in the UAE.
2. How We Use Your Information
We use your information to:
- Process your orders
- Manage your account
- Communicate updates and promotions
- Improve our services
We do not share your information except as described in this Privacy Policy.
3. How We Store Your Information
Your information may be transferred to, stored, and processed by our staff or suppliers. We will keep your information as long as needed to provide our services or as required by law.
4. Security Measures
We use various security measures to protect your information, including encryption and firewalls. Only authorized staff can access your information.
Please protect your password and device. While we do our best to secure your information, we cannot guarantee complete security during transmission.
5.Location Data
Usage of Location Data
Our app, Smucci Drop, requires access to your device's location data for the following purposes:
- Address Entry and Verification: To assist in the accurate entry of your address, the app uses your location to provide suggestions and verify the entered address.
- Map Search: To enable you to search for locations on the map for more efficient delivery options.
- Delivery Efficiency: To help us determine the best delivery routes and times, ensuring that your orders are delivered promptly and accurately.
6. Accessing and Updating Your Information
You can view and update your account information on our platform, including:
- Recent orders
- Personal details (name, email, password)
- Payment settings
- Email preferences
You can opt out of marketing emails at any time by adjusting your preferences or using the unsubscribe link in the emails. You can also manage notifications in your mobile settings.
We use cookies to enhance your experience on our platform. You can disable cookies in your browser settings, but this may affect how our platform works.
We may keep a copy of your information for legal reasons. When you update your information, we may keep the old version for our records.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 06 June 2024
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@smuccidrop.com or call us at +971 52 529 8103.